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If you would like to acquire the items presented on these pages, we will help you to search for an appropriate specialist retail shop
near you.

Changes to and availability of all products and services shall remain reserved by the respective specialist retail shop!

Geschenkt

gift_metallbandreinigerZu jeder Bestellung erhalten Sie kostenlos eine Flasche Uhren- Metallband Reiniger HELI®

Information on the Internet Purchase PDF Print
Dear customer,

With the following information, we are fulfilling of legal obligations to provide information and instructions.  We shall inform you about all circumstance in relation to the commencement of the contract and its processing. The customer information does not comprise contractual conditions. These are contained in the General Terms and Conditions.

1. Information on the Provider

www.beco-lifestyle.com is an offer of
Birkenstock & Co. GmbH
Managing Directors: Jürgen Birkenstock, Marek Birkenstock

Hermsdorfer Str. 5
D-21502 Geesthacht
Tel: +49 (0) 41 52 / 80 96 55
Fax: +49 (0) 41 52 / 80 96 95
E-Mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Commercial Register Lübeck, HRB 314GE
Tax Office Ratzeburg
VAT ID No.:  DE 135283788
WEEE Reg. No.: DE 12990100

2. Information on the right of cancellation and instructions

You can revoke your contractual declaration in text form (e.g., letter, fax, e-mail) within two weeks without giving information about reasons, or - if the article has been handed over to you before the time-limit expires - by returning the article.

The time-limit begins after receiving this advice in text form but not before the goods have been received by the recipient (not before the first partial delivery has been received, in the case that such goods are delivered regularly) and also not before fulfilment of our informational duties according to article 312c, clause 2 of the German Civil Code (BGB) in connection with article 1, clauses 1, 2 and 4 of the BGB´s informational rules, as well as our duties according to article 312e, clause 1, line 1 of the BGB in connection with article 3 of the BGB´s informational rules. The timely despatch of the revocation or the article suffices as complying with the time-limit for revocation. The revocation must be sent to:

Birkenstock & Co. GmbH
Hermsdorfer Str. 5
D-21502 Geesthacht.

Fax: (+ +49) 4152809694
E-mail : This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Consequences of the revocation
The services that are received by both sides must be given back and any exploited benefits (e.g., interest) must be returned, in the case of an effective revocation. If you cannot give back the received service entirely or partially, or only give it back in a worsened condition, then you must pay compensation of the value in this respect if necessary. This rule does not apply if the worsening of the article is exclusively attributable to its inspection - as would have been possible for you to cause it in the retail business for example - in the case that articles are handed over for use.

Otherwise, you can avoid the duty to pay compensation of the value for worsening that has occurred through using the article as directed, by you using the article as if it was not your property and by refraining from everything which affects its value adversely.

Articles that are suitable for despatch in parcels must be returned at your own risk. You have to bear the cost of the return shipment if the delivered goods correspond to those ordered and if the price of the article to be returned does not exceed an amount of € 40, or if the quid pro quo or a contractually agreed part-payment has not been provided yet at the point in time of the recall in the case that the article has a higher price. Otherwise, the return shipment is free of charge for you. Articles that are unsuitable for despatch will be collected from you.

Obligations for reimbursing payments must be fulfilled within 30 days. The time-limit begins for you when sending your declaration of recall or the article, or it begins for us when the article is received.

End of the advice about recall.

3. Information on defect claims, customer service and guarantees

The defect claims follow the legal regulations. For goods, the warranty period is 2 years. The good must be immediately inspected for obvious defects after delivery. If these should exist, they must be notified to Birkenstock & Co. GmbH, not later than 8 days after receipt of the goods. An e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it is sufficient. This e-mail address is protected from spambots! You need to activate JavaScript in order to view this. No guarantees shall be assumed regarding the delivered goods or services, beyond the statutory warranty provisions. Details of the warranty can be found in §6 of our General Terms and Conditions.

4. Information on the Individual Provisions of the Contract

a. General Terms and Conditions: Our General Terms and Conditions shall apply.

b. Characteristics of the goods and servicer, pricing are directly described in relation to the offered product. Subject to change.

c. Payment, fulfilment, delivery: The details regarding the payment and delivery can be found in the section „Customer information > Payment“ or „Customer information > Shipping costs“.

The delivery period within Europe is approx. 2 - 3 days. With advance payment, the delivery payment only begins after receipt of your payment.  If an item should not be deliverable, we shall notify you of this and the delivery time, if possible. If you should not agree to this delivery time, you can cancel your order/parts of it.

5. Technical Steps for the Commencement of the Contract/Error Correction

Technical steps for the commencement of the contract/error correction between you and Birkenstock & Co. GmbH:

  1. You can choose from the range arbitrarily and put goods into your shopping basket by clicking on the mouse button

  2. “Order”: You can change the content of shopping basket or empty it entirely.  The changes can be carried out using the mouse and keyboard entry. For this, please double-click with the left mouse button on the faulty entry and overwrite it. It can be emptied completely using the “Delete item” button. This way, all other entry errors can also be corrected.

  3. “Shopping basket”: Payment takes place on delivery with 3% cash discount (without COD fees when shipped with UPS), advance payment with 3% cash discount or net within 8 days. If you select the “COD” payment type, we will send you an order confirmation incl. the flat-rate shipping cost by e-mail and will submit your order for shipping as soon as possible. If you select the “Advance payment” payment type, we will send you an invoice copy, incl.
    flat-rate shipping costs, by e-mail. As soon as the invoice amount is received on our bank account, we will send your order. Voucher data can be entered using the keyboard. By clicking on the “Send” button, your voucher will be registered for this order.

  4. “Order”: Click on this button, if you would like to order the contents in your shopping basket. If you do not yet have a customer account with us, please enter your customer details in the designated mandatory fields. If you already have a customer account with us, please log on with your user name and password. After you have read and accepted the General Terms and Conditions, you can send your order.

  5. “Address details”: You can see an overview of all details here again, which you entered for your order. Confirm these details, if all information has been saved correctly.

  6. The receipt of the order is displayed directly for you on a web page, after sending the order. The contract conclusion takes place after acceptance of the order by us and dispatch of an e-mail confirmation, which contains the order number.

  7. If you cancel the order as long as the item has not yet been shipped, you can still cancel your order. For this, please direct your cancellation with the order number either by e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it ,  you need to activate JavaScript in order to view this, or by telephone to Service Tel.: Tel. +49 (0) 41 52 80 96 55.


6. Information on accessibility of contractual provisions

Your will receive all contract contents, i.e. the content of your order, as well as the General Terms and Conditions, which have become a component of the contract, with our shipping documents. Furthermore, you have the option to print out the page, with which you submit your order.

7. We do not disclose your details

With the submission of data by the customer, Birkenstock & Co. GmbH shall be entitled to save, process the necessary data for handling the transaction and disclose it to third parties, as long as it is necessary for processing the transaction, in compliance with the Federal Data Protection Act. General Terms and Conditions

8. Contract language

The language available for contract conclusion is German.